Privacy Policy

  1. About

The website is an e-commerce / online trade / internet service. The purchase of products is based on orders received on the site or by phone.


  1. Intellectual Property

The content and design of, as well as any other material related to it sent by you by e-mail or provided by you in any other way (for example: articles, design, product description and any other materials) belong to the Company. and / or its collaborators – where this is expressly specified (copyright) and are protected by intellectual property law. You may not use, reproduce or permit anyone to use or reproduce the materials without your prior written permission from the Company.

Limited, irrevocable and non-exclusive creation of hyperlinks to the index page is permitted, as long as this action does not present the service in a false, misleading, derogatory or offensive light.


  1. User registration

The website can be accessed for free, and the simple navigation and purchase of services on its pages is not conditioned by registration as a user (creating an account on the site).


  1. Purchase procedure

In order to buy and take possession of the products offered for sale on, it is necessary to go through the following steps:

– product identification and choice

– adding products to the cart

– payment for products

Payment shall be made online or on delivery, under the conditions laid down in Chapter VII, and the final cost shall include the price of the product ordered including VAT, and, where applicable, the delivery price.

By launching an electronic or telephone order on you agree with the form of communication (telephone or e-mail) through which the site carries out its operations.

In order for the delivery to be carried out in the best conditions, when filling in the data of the beneficiary, make sure that they are complete and correct. If you are unable to provide us with your full address or full name, please notify us by telephone or email. We do not take responsibility for late deliveries due to lack of complete data.

The customer is obliged to fill in all the required fields on the order page.


  1. Prices

Unless otherwise stated, the prices of the products displayed on represent the final purchase prices and include VAT. The final purchase prices may be prices suggested by the manufacturers or suppliers or may be estimated on the basis of the standard prices applicable in the marketed product industry. Final purchase prices may not be the most competitive prices in a particular product segment or for a certain period.


  1. Payment methods

To pay for the ordered products, you can choose from the following payment methods: online by card, bank transfer / payment order, cash. If you have chosen the bank transfer payment method, the following window will thank you for placing your order and provide you with the relevant ordering and payment information. You will also receive this information by e-mail in the form of an invoice. If you have chosen to pay cash / cash, after placing your order you will receive by e-mail the information required for your order, in the form of an invoice, and you will pay for the courier’s product.


  1. Reviews

Users can post reviews; they can send suggestions, ideas, they can ask questions.


The site has the right, but not the obligation, to monitor, edit or delete any type of content or activities of users on the site. is not responsible and does not assume responsibility for any of the materials posted by other third parties on the site. The website has the right not to publish all comments and articles proposed by users.


  1. Force majeure

The website, affiliates and / or in general the suppliers of products or services to cannot be held responsible for any delay or error resulting directly or indirectly in cases that do not depend on the will of This exemption includes, but is not limited to: errors in the operation of the technical equipment from, failure of the internet connection, failure of the telephone connections, computer viruses, unauthorized access to systems, operating errors, such as and cases of force majeure stipulated by the legislation in force.


  1. Advertising

The website may display in its pages advertisements for the products in its offer, as well as for products or services belonging to third parties. By using and by accepting the Terms and Conditions of Use and the Privacy Policy, you directly agree to be the recipient of these commercial communications.


  1. Presentation of the offer

“MACIUCA” S.R.L. reserves the right to operate at any time, any changes to prices and technical data present on the site, without prior notice. The technical data present on the website are informative and do not represent a contractual obligation. Some photos on the website are for presentation purposes and there may be differences between them and the product.


  1. Tips for caring for plants

To take proper care of the flowers you have just received, you must follow the instructions below.

If you received a bouquet of flowers:

– put the flowers, as soon as possible, in a large enough vase;

– change the water daily (as soon as it becomes cloudy, it must be refreshed);

– keep the flowers in a cool and sunny place.

If you received a flower arrangement with a sponge (called an oasis):

– make sure that the sponge stays moist at all times (the flowers absorb water from it);

– avoid moving the arrangement;

-Keep the arrangement in a cool and sunny place.

Along with the bouquet you just received, you have attached a sachet with preservatives, which will help you prolong the life of the flowers and keep them as beautiful as possible. You must follow these steps before adding preservatives:

– dissolve the contents of the sachet in half a liter of clean water;

– cut the flower tails diagonally, about 2 cm.

CAREFUL! The preservative can only be used for cut flowers, with a single change of water.

We recommend that you keep the flowers at a temperature as low as possible, to protect them from current and physical shocks (moved, hit, etc.) or thermal (transitions from hot to cold).

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